CardConnect Status - Connectivity Issue | First Data North / RapidConnect

Connectivity Issue | First Data North / RapidConnect

Incident Report for CardConnect

Resolved

This issue is resolved. All transaction processing has been restored.

Posted Jun 02, 2018 - 17:59 EDT

Identified

This processor issue was identified and now being resolved by First Data. We will continue to provide status updates.

Posted Jun 02, 2018 - 15:59 EDT

Update

Update: service disruptions have been reported for First Data North. We continue to investigate the issue with the processor.

Posted Jun 02, 2018 - 14:40 EDT

Investigating

Please be advised that First Data RapidConnect is currently experiencing intermittent connectivity issues. This may result in transactions declining with response RPCT-906 (System Error). Updates and resolution will be posted as soon we receive this information from the processor.

Posted Jun 02, 2018 - 14:22 EDT

This incident affected: CardPointe Integrated Payments (CardPointe Integrated Terminal) and CardPointe Desktop, CardPointe Gateway, CardPointe Hosted Payment Page (HPP), CardPointe Retail Terminal.