CardPointe Reporting Delays

Incident Report for CardConnect

Resolved

This incident has been resolved.

Posted Sep 17, 2019 - 15:57 EDT

Identified

Please be advised, some merchants may notice reporting delays within CardPointe. Note:
This is isolated to reporting only. Please do not attempt to re-run transactions if you do
not see them appear in CardPointe. We are currently working to resolve this issue.

Posted Sep 17, 2019 - 10:53 EDT

This incident affected: CardPointe Desktop.