CardPointe Funding Delay (5/14 Batches)

Incident Report for CardConnect

Resolved

This incident has been resolved.

Posted May 16, 2019 - 09:17 EDT

Update

We are continuing to investigate this issue.

Posted May 16, 2019 - 09:16 EDT

Investigating

Please be advised, a group of businesses may experience funding delays for transactions processed on Tuesday, 5/14. Please note, this issue has no impact on the ability to process transactions.

Posted May 15, 2019 - 10:24 EDT

This incident affected: Processors (First Data Omaha).