First Data RapidConnect North Timeouts

Incident Report for CardConnect

Resolved

This incident has been resolved.

Posted Oct 25, 2018 - 22:50 EDT

Investigating

At this time, some merchants may be experiencing timeout responses when attempting to process transactions. We are currently investigating this issue and will provide updates as they become available.

Posted Oct 25, 2018 - 16:51 EDT

This incident affected: Processors (Secure Exchange / SFTP).