First Data RapidConnect Timeouts

Incident Report for CardConnect

Resolved

This incident has been resolved.

Posted Oct 31, 2018 - 17:52 EDT

Investigating

At this time, some merchants may be experiencing timeout responses when attempting to process transactions. We are currently investigating this issue and will provide updates as they become available.

Posted Oct 31, 2018 - 17:29 EDT

This incident affected: Processors (First Data RapidConnect).