CoPilot/CardPointe Latency Issues
Incident Report for CardConnect
Resolved
This incident has been resolved.
Posted May 23, 2022 - 16:31 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 23, 2022 - 12:50 EDT
Investigating
Users may experience extended load times and rendering issues while using the CoPilot and CardPointe applications. We are currently investigating the issue.
Posted May 23, 2022 - 12:22 EDT
This incident affected: CardPointe Desktop and CoPilot.