BluePay Gateway Disruption

Incident Report for CardConnect

Resolved

The issue affecting the BluePay Gateway has been resolved. Downtime was 8:14pm - 8:19pm EDT. We apologize for any inconvenience this may have caused. Your business is very important to us, and we strive to provide you with exceptional and secure payment processing solutions.

Posted Jul 27, 2022 - 21:36 EDT

Monitoring

We have implemented a solution and are monitoring the incident until it is resolved. We will provide updates as they become available.

Posted Jul 27, 2022 - 20:24 EDT

Investigating

We are investigating BluePay gateway disruption which may be impacting your
business. We are currently working to resolve this issue.

Posted Jul 27, 2022 - 20:17 EDT

This incident affected: BluePay Gateway.