CoPilot/CardPointe Latency Issues
Incident Report for CardConnect
Resolved
This incident has been resolved.
Posted Sep 16, 2022 - 09:46 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 15, 2022 - 15:41 EDT
Update
We are continuing to investigate this issue.
Posted Sep 15, 2022 - 13:14 EDT
Update
We are continuing to investigate this issue.
Posted Sep 15, 2022 - 12:07 EDT
Investigating
We are currently investigating this issue.
Posted Sep 15, 2022 - 11:53 EDT
Update
We are continuing to monitor for any further issues.
Posted Sep 15, 2022 - 11:35 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 15, 2022 - 11:32 EDT
Investigating
Users may experience extended load times and rendering issues while using CoPilot and CardPointe Applications. We are currently investigating the issue.
Posted Sep 15, 2022 - 10:56 EDT
This incident affected: CardPointe Desktop and CoPilot.
← Current Status Powered by Atlassian Statuspage
CardConnect is a registered ISO of Wells Fargo Bank, N.A., Walnut Creek, CA. and Synovus Bank, USA, Columbus, GA.
© Copyright 2018 CardConnect. All rights reserved.