Missing Funding Data In CardPointe
Incident Report for CardConnect
Resolved
This incident has been resolved.
Posted Jan 18, 2022 - 18:42 EST
Investigating
Merchants may experience missing funding data within the 'Funding' tab in CardPointe, beginning on 1/13. We are currently investigating this issue.

Funding for merchant sales has occurred, we believe this to be a reporting issue only. Please inquire with your funding institution to confirm deposits.
Posted Jan 18, 2022 - 09:24 EST
This incident affected: CardPointe Desktop.
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