First Data RapidConnect Transaction Failures

Incident Report for CardConnect

Resolved

Please be advised some merchants may have experienced transaction timeouts and failures beginning at 10:11 a.m. until 10:34 a.m. ET today (5/11). This issue has been resolved and transactions should be processing normally at this time. If you are experiencing issues, please follow your standard support procedures.

Posted May 11, 2018 - 10:59 EDT

This incident affected: Processors (First Data RapidConnect).