All Systems Operational
CardConnect Gateway Operational
CardPointe Desktop Operational
CardPointe Mobile Operational
CardPointe Terminal Operational
CoPilot Operational
Platform Operational
American Express Operational
Chase Paymentech Salem Operational
Chase Paymentech Tampa Operational
DPS Operational
Elavon Operational
First Data Nashville Operational
First Data North Operational
First Data Omaha Operational
First Data RapidConnect Operational
First Data South Operational
Moneris Operational
PayPal Operational
ProfitStars Operational
SVS Operational
TSYS Operational
Vantiv Operational
Credorax Operational
Oracle EBS Operational
SAP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Gateway Maintenance Update Feb 26, 07:00-10:00 EST
On Sunday, February 26, we will be making updates to the CardConnect Gateway. There is no anticipated impact to customers or transactions. If you experience an issue, please follow your standard support procedures.
Posted on Feb 20, 17:12 EST
Past Incidents
Feb 25, 2017

No incidents reported today.

Feb 24, 2017

No incidents reported.

Feb 23, 2017

No incidents reported.

Feb 22, 2017

No incidents reported.

Feb 21, 2017

No incidents reported.

Feb 20, 2017

No incidents reported.

Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017
Completed - The scheduled maintenance has been completed.
Feb 17, 11:53 EST
Scheduled - CardConnect has scheduled maintenance to our UAT environment tomorrow (February 17, 2017) from 9:00 - 11:00 a.m. ET. This maintenance window will not impact our live production environment.

If you are using our testing environment (referred to as UAT) and experience an impact during this timeframe, please follow your predefined escalation channels.
Feb 16, 10:34 EST
Feb 16, 2017

No incidents reported.

Feb 15, 2017
Completed - The scheduled maintenance has been completed.
Feb 15, 11:35 EST
Scheduled - CardConnect has scheduled maintenance to our UAT environment on Wednesday, February 15, 2017 from 9:00 - 11:00 a.m. ET. This maintenance window will not impact our live production environment in any form. If you are using our testing environment (referred to as UAT) and experience an impact during this timeframe, please follow your standard escalation protocol or attempt to clear cache and/or restart your systems.
Feb 14, 11:42 EST
Feb 14, 2017

No incidents reported.

Feb 13, 2017

No incidents reported.

Feb 12, 2017

No incidents reported.

Feb 11, 2017

No incidents reported.