All Systems Operational
CardConnect Gateway Operational
CardPointe Desktop Operational
CardPointe Mobile Operational
CardPointe Terminal Operational
Bolt P2PE Operational
CoPilot Operational
Platform Operational
American Express Operational
Chase Paymentech Salem Operational
Chase Paymentech Tampa Operational
DPS Operational
Elavon Operational
First Data Nashville Operational
First Data North Operational
First Data Omaha Operational
First Data RapidConnect Operational
First Data South Operational
Moneris Operational
PayPal Operational
ProfitStars Operational
SVS Operational
TSYS Operational
Vantiv Operational
Credorax Operational
Oracle EBS Operational
SAP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Gateway Maintenance Update May 30, 09:30-10:30 EDT
On Tuesday, May 30 from 9:30 to 10:30 a.m., we will be making updates to the CardConnect Gateway. There is no anticipated impact to customers or transactions. If you experience an issue, please follow your standard support procedures.
Posted on May 25, 14:51 EDT
Past Incidents
May 26, 2017

No incidents reported today.

May 25, 2017
Completed - The scheduled maintenance has been completed.
May 25, 14:48 EDT
Scheduled - On Sunday, May 21, we will be making updates to the CardConnect Gateway from 6:00 to 7:00 a.m. ET. During that time, there may be a few brief access interruptions. If you do experience an issue, please follow your standard support and escalation procedures.
May 19, 15:02 EDT
May 24, 2017

No incidents reported.

May 23, 2017

No incidents reported.

May 22, 2017

No incidents reported.

May 21, 2017

No incidents reported.

May 20, 2017

No incidents reported.

May 19, 2017
Completed - The scheduled maintenance has been completed.
May 19, 10:02 EDT
Scheduled - CardConnect has scheduled maintenance to our UAT environment for Wednesday, May 17 from 9:00 - 11:00 a.m. ET. This maintenance window will not impact our live production environment in any form. If you are using our testing environment (referred to as UAT) and experience an impact during this timeframe, please follow your standard escalation protocol or attempt to clear cache and/or restart your systems.
May 16, 11:35 EDT
May 18, 2017

No incidents reported.

May 17, 2017
Completed - The scheduled maintenance has been completed.
May 17, 11:20 EDT
Scheduled - On Wednesday, May 17, we will be making updates to the Bolt P2PE production environment. There is no anticipated impact to customers or transactions. If you experience an issue, please follow your standard support procedures.
May 16, 09:48 EDT
May 16, 2017
Completed - The scheduled maintenance has been completed.
May 16, 09:47 EDT
Scheduled - CardConnect has scheduled maintenance to our UAT environment for Monday, May 15 from 9:00 - 11:00 a.m. ET. This maintenance window will not impact our live production environment.

If you are using our testing environment (referred to as UAT) and experience an impact during this timeframe, please follow your predefined escalation channels.
May 12, 14:24 EDT
Completed - The scheduled maintenance has been completed.
May 16, 09:47 EDT
Scheduled - On Monday, May 15, we will be making updates to the CardConnect Gateway. There is no anticipated impact to customers or transactions. If you experience an issue, please follow your standard support and escalation procedures.
May 11, 16:48 EDT
May 15, 2017
Completed - The scheduled maintenance has been completed.
May 15, 11:34 EDT
Scheduled - On Monday, May 15 from 9:00 to 11:00 a.m. ET, we will be making updates to the Bolt testing environment (UAT). This maintenance window will not impact our live production environment in any form.

If you are using our testing environment and experience an impact during this timeframe, please follow your predefined escalation channels.
May 12, 14:27 EDT
Completed - The scheduled maintenance has been completed.
May 15, 09:03 EDT
Update - This maintenance update has been rescheduled for Monday, May 15 from 5:00 to 8:00 a.m. ET.
May 10, 09:21 EDT
Update - This maintenance update has been rescheduled for Wednesday, May 10 from 5:00 to 8:00 a.m. ET.
May 8, 16:16 EDT
Scheduled - On Monday, May 8, we will be making updates to the Bolt P2PE production environment. There is no anticipated impact to customers or transactions. If you experience an issue, please follow your standard support procedures.
May 4, 17:08 EDT
May 14, 2017

No incidents reported.

May 13, 2017

No incidents reported.

May 12, 2017

No incidents reported.