All Systems Operational
CardConnect Gateway   Operational
CardConnect UAT Gateway (Testing)   ? Operational
CardPointe Desktop   Operational
CardPointe Mobile   Operational
CardPointe Terminal   Operational
CardPointe Hosted Payment Page (HPP)   Operational
Bolt P2PE   Operational
Bolt P2PE UAT (Testing)   Operational
CoPilot   Operational
Processors Operational
American Express   Operational
Chase Paymentech Salem   Operational
Chase Paymentech Tampa   Operational
DPS   Operational
Elavon   Operational
First Data Nashville   Operational
First Data North   Operational
First Data Omaha   Operational
First Data RapidConnect   Operational
First Data South   Operational
Moneris   Operational
PayPal   Operational
ProfitStars   Operational
SVS   Operational
TSYS   Operational
Vantiv   Operational
Credorax   Operational
Secure Exchange / SFTP   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 19, 2019

No incidents reported today.

Jan 18, 2019

No incidents reported.

Jan 17, 2019
Completed - The scheduled maintenance has been completed.
Jan 17, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 06:00 EST
Scheduled - On Thursday, January 17, beginning at 6:00 a.m. ET, we will be making updates to our UAT environment. The maintenance period may cause intermittent downtime as the servers are restarted, however, there is no anticipated impact to our live production environment.

IMPORTANT: If your business’s software or application is directly integrated with any of the CardConnect products, we advise that you test transactions in our UAT environment within 24 hours of this scheduled maintenance period. This will help us improve your experience within the production environment.

If you notice any issues as you test, please submit the form included in the following link and our support teams will assist you. https://cardconnect.com/uat-support
Jan 16, 12:45 EST
Jan 16, 2019

No incidents reported.

Jan 15, 2019

No incidents reported.

Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019

No incidents reported.

Jan 9, 2019
Completed - The scheduled maintenance has been completed.
Jan 9, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 06:00 EST
Scheduled - On Wednesday, January 9 from 6:00 a.m. to 7:00 a.m. ET, we will be making updates to the CardConnect Gateway. There is no anticipated impact to customers or transactions. If you experience an issue, please follow your standard support procedures.
Jan 7, 17:10 EST
Jan 8, 2019
Completed - The scheduled maintenance has been completed.
Jan 8, 11:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 09:00 EST
Scheduled - On Tuesday, January 8, we will be making updates to the CardConnect Gateway UAT environment from 9:00 a.m. to 11:00 a.m. ET. There is no anticipated impact to our live production environment.

IMPORTANT: If your business’s software or application is directly integrated with any of the CardConnect products, we advise that you test transactions in our UAT environment within 24 hours of this scheduled maintenance period. This will help us improve your experience within the production environment.

If you notice any issues as you test, please submit the form included in the following link and our support teams will assist you. https://cardconnect.com/uat-support
Jan 7, 17:11 EST
Jan 7, 2019
Completed - The scheduled maintenance has been completed.
Jan 7, 11:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 09:00 EST
Scheduled - On Monday, January 7, we will be making updates to the CardConnect Gateway UAT environment from 9:00 a.m. to 11:00 a.m. ET. There is no anticipated impact to our live production environment.

IMPORTANT: If your business’s software or application is directly integrated with any of the CardConnect products, we advise that you test transactions in our UAT environment within 24 hours of this scheduled maintenance period. This will help us improve your experience within the production environment.

If you notice any issues as you test, please submit the form included in the following link and our support teams will assist you. https://cardconnect.com/uat-support
Jan 4, 13:13 EST
Jan 6, 2019

No incidents reported.

Jan 5, 2019

No incidents reported.