All Systems Operational
CardConnect Gateway Operational
CardConnect UAT Gateway (Testing) ? Operational
CardPointe Desktop Operational
CardPointe Mobile Operational
CardPointe Terminal Operational
CardPointe Hosted Payment Page (HPP) Operational
Bolt P2PE Operational
Bolt P2PE UAT (Testing) Operational
CoPilot Operational
Processors Operational
American Express Operational
Chase Paymentech Salem Operational
Chase Paymentech Tampa Operational
DPS Operational
Elavon Operational
First Data Nashville Operational
First Data North Operational
First Data Omaha Operational
First Data RapidConnect Operational
First Data South Operational
Moneris Operational
PayPal Operational
ProfitStars Operational
SVS Operational
TSYS Operational
Vantiv Operational
Credorax Operational
Secure Exchange / SFTP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 21, 2019

No incidents reported today.

Feb 20, 2019

No incidents reported.

Feb 19, 2019

No incidents reported.

Feb 18, 2019

No incidents reported.

Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019
Resolved - This incident has been resolved.
Feb 15, 09:24 EST
Monitoring - Please be advised some businesses processing on the First Data North platform may be experiencing funding delays for transactions processed on Tuesday, February 12 and Wednesday, February 13. As a result, those impacted will be funded within 24 - 48 hours.
Feb 14, 12:17 EST
Feb 13, 2019
Completed - The scheduled maintenance has been completed.
Feb 13, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 06:00 EST
Scheduled - On Monday, February 11 from 6:00 a.m. to 7:00 a.m. ET, we will be making updates to the CardConnect Gateway. There is no anticipated impact to customers or transactions. If you experience an issue, please follow your standard support procedures.
Feb 7, 15:31 EST
Feb 12, 2019
Completed - The scheduled maintenance has been completed.
Feb 12, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 09:01 EST
Scheduled - On Tuesday, February 12, from 9:00 a.m. to 11:00 a.m. ET, we will be making updates to the CardConnect Gateway UAT environment. There is no anticipated impact to our live production environment.

IMPORTANT: If your business’s software or application is directly integrated with any of the CardConnect products, we advise that you test transactions in our UAT environment within 24 hours of this scheduled maintenance period. This will help us improve your experience within the production environment.

If you notice any issues as you test, please submit the form included in the following link and our support teams will assist you. https://cardconnect.com/uat-support
Feb 11, 15:23 EST
Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.