All Systems Operational
CardConnect Gateway   Operational
CardPointe Desktop   Operational
CardPointe Mobile   Operational
CardPointe Terminal   Operational
CardPointe Hosted Payment Page (HPP)   Operational
Bolt P2PE   Operational
CoPilot   Operational
Platform Operational
American Express   Operational
Chase Paymentech Salem   Operational
Chase Paymentech Tampa   Operational
DPS   Operational
Elavon   Operational
First Data Nashville   Operational
First Data North   Operational
First Data Omaha   Operational
First Data RapidConnect   Operational
First Data South   Operational
Moneris   Operational
PayPal   Operational
ProfitStars   Operational
SVS   Operational
TSYS   Operational
Vantiv   Operational
Credorax   Operational
Secure Exchange / SFTP   Operational
Gateway Service A1   Operational
Gateway Service B1   Operational
Gateway Service C1   Operational
Gateway Service D1   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Gateway Maintenance Update Apr 24, 05:00-08:00 EDT
On Tuesday, April 24 from 5:00 a.m. to 8:00 a.m. ET, we will be making updates to the CardConnect Gateway. There is no anticipated impact to customers or transactions. If you experience an issue, please follow your standard support procedures.
Posted on Apr 23, 08:58 EDT
Past Incidents
Apr 23, 2018
Completed - The scheduled maintenance has been completed.
Apr 23, 08:56 EDT
Scheduled - On Friday, April 20, we will be making updates to the CardConnect Gateway UAT environment from 9:00 a.m. to 11:00 a.m. ET. There is no anticipated impact to our live production environment, but if you experience any issues please follow your standard support procedures.
Apr 18, 16:51 EDT
Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018

No incidents reported.

Apr 19, 2018

No incidents reported.

Apr 18, 2018
Completed - The scheduled maintenance has been completed.
Apr 18, 16:50 EDT
Scheduled - We will be making updates to the Bolt P2PE production environment on Wednesday, April 18 from 5:00 a.m. to 8:00 a.m. ET.

NOTE: This update will cause Bolt terminals to disconnect automatically and then reconnect to the service, within 60 seconds. If you experience any issues as a result, please follow your standard support procedures.
Apr 16, 14:59 EDT
Completed - The scheduled maintenance has been completed.
Apr 18, 16:49 EDT
Scheduled - On Tuesday, April 17 from 9:00 p.m. to 10:00 p.m. ET, we will be making updates to the CardConnect Gateway. There is no anticipated impact to customers or transactions. If you experience an issue, please follow your standard support procedures.
Apr 13, 15:23 EDT
Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018
Completed - The scheduled maintenance has been completed.
Apr 13, 15:02 EDT
Scheduled - We will be making updates to the Bolt UAT environment on Wednesday, April 11 from 9:00 a.m. to 11:00 a.m. ET. This maintenance window should not impact our live production environment. If you experience an impact during this timeframe, please follow your standard escalation procedures.
Apr 10, 13:49 EDT
Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.

Apr 10, 2018

No incidents reported.

Apr 9, 2018
Completed - The scheduled maintenance has been completed.
Apr 9, 09:15 EDT
Scheduled - On Wednesday, April 4 from 5:00 a.m. to 8:00 a.m. ET, we will be making updates to the CardConnect Gateway. There is no anticipated impact to customers or transactions. If you experience an issue, please follow your standard support procedures.
Mar 30, 14:22 EDT
Completed - The scheduled maintenance has been completed.
Apr 9, 09:15 EDT
Scheduled - On Monday, April 2, we will be making updates to the CardConnect Gateway UAT environment from 9:00 a.m. to 11:00 a.m. ET. There is no anticipated impact to our live production environment, but if you experience any issues please follow your standard support procedures.
Mar 30, 14:21 EDT