CardPointe Desktop and CardPointe Integrated Terminal Disruption

Incident Report for CardConnect

Resolved

This incident has been resolved.

Posted Apr 16, 2024 - 09:16 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 15, 2024 - 17:13 EDT

Investigating

We are investigating a disruption affecting the CardPointe Desktop Application (CardPointe.com) and the CardPointe Integrated Terminal platform. During this time you may be unable to access CardPointe.com.

We are currently working to resolve these issues.

Posted Apr 15, 2024 - 16:54 EDT

This incident affected: CardPointe Integrated Payments (CardPointe Integrated Terminal) and CardPointe Desktop.