First Data Service Disruptions (Datawire)

Incident Report for CardConnect

Resolved

This incident has been resolved.

Posted Jul 10, 2018 - 23:03 EDT

Investigating

At this time, service disruptions have been detected on First Data’s networks including third-party terminals serviced by Datawire. First Data is currently investigating these issues and we will provide updates as they become available.

Please note: these service disruptions are not impacting the CardConnect Gateway. Merchants using Gateway services/products should be able to process normally.

Posted Jul 10, 2018 - 22:56 EDT