CardPointe Reporting Delays

Incident Report for CardConnect

Resolved

This incident has been resolved.

Posted Sep 17, 2019 - 18:47 EDT

Monitoring

Please be advised, some merchants may notice reporting delays within CardPointe.
Note: This is isolated to reporting only. Please do not attempt to re-run transactions if you do
not see them appear in CardPointe. We are currently working to resolve this issue.

Posted Sep 17, 2019 - 18:24 EDT

This incident affected: CardPointe Desktop.