UAT (Non-Production) iFrameTokenizer Maintenance Update

Scheduled Maintenance Report for CardConnect

Postmortem

IMPORTANT: Today’s update to the UAT (Non-Production) CardConnect Hosted iFrame Tokenizer includes additional validation to ensure that integrated iFrames are coded following standard best practices. Specifically, it is important that all special characters (including curly braces {} )provided within the iFrame URL parameters are properly URL-encoded, as described in iFrame Styling.

Failure to properly encode the URL string will result in an HTTP 400 Bad Request error.

The deployment of these changes to the production environment has been postponed to allow additional time for integrators to develop and test the necessary changes.

If your business's software or application is directly integrated with any of the CardConnect products, we advise that you test transactions in our UAT environment to confirm that these changes will not impact payment processing within the production environment.

More information on this change to the iFrame Tokenizer can be found here: https://developer.cardconnect.com/hosted-iframe-tokenizer#whats-new

If you notice any issues as you test, please submit the form included in the following link and our support teams will assist you. https://cardconnect.com/uat-support

Posted Mar 06, 2020 - 16:45 EST

Completed

The scheduled maintenance has been completed.

Posted Mar 06, 2020 - 11:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 06, 2020 - 09:01 EST

Scheduled

On Friday, March 6th from 9am - 11am ET, we will be making updates to the UAT (Non-Production) CardConnect iFrameTokenzier. There is no anticipated impact to our live production environment.

Please see our Developer Center documentation on What's New for information on the upcoming changes: https://developer.cardconnect.com/hosted-iframe-tokenizer#whats-new

IMPORTANT: If your business's software or application is directly integrated with any of the CardConnect products, we advise that you test transactions in our UAT environment within 24 hours of this scheduled maintenance period. This will help us improve your experience within the production environment.

If you notice any issues as you test, please submit the form included in the following link and our support teams will assist you. https://cardconnect.com/uat-support

Posted Mar 04, 2020 - 15:35 EST

This scheduled maintenance affected: UAT (Testing) (CardPointe Gateway UAT (Testing)).