Resolved -
This incident has been resolved.
May 20, 11:04 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
May 19, 18:52 EDT
Identified -
We have identified an issue for merchants processing via TSYS on the BluePay Gateway, we are working currently to resolve the issue.
May 19, 15:52 EDT
Monitoring -
We have implemented a solution and are monitoring the incident until it is resolved. We will provide updates as they become available.
May 19, 09:07 EDT
Update -
We are continuing to work to resolve the issue. Resolution time is not yet available.
May 19, 08:49 EDT
Update -
We have identified the cause of the incident affecting the BluePay Gateway and are working to find a resolution. We appreciate your patience during this time.
May 19, 08:49 EDT
Identified -
We are aware of an incident that is currently affecting the BluePay Gateway. We are working to resolve the issue as quickly as possible, and we apologize for any disruption this may cause.
May 19, 08:49 EDT