All Systems Operational
CardPointe Gateway Operational
Bolt Operational
Bolt Operational
Bolt Clover Operational
Bolt Mobile SDK Operational
CardPointe Desktop Operational
CardPointe Mobile Operational
CardPointe Terminal Operational
CardPointe Hosted Payment Page (HPP) Operational
CardPointe Digital Application Operational
BluePay Gateway ? Operational
CoPilot Operational
Phone Support ? Operational
Processors Operational
American Express Operational
Chase Paymentech Salem Operational
Chase Paymentech Tampa Operational
DPS Operational
Elavon Operational
First Data Nashville Operational
First Data North Operational
First Data Omaha Operational
First Data RapidConnect Operational
First Data South Operational
Moneris Operational
PayPal Operational
ProfitStars Operational
SVS Operational
TSYS Operational
Vantiv Operational
Credorax Operational
Secure Exchange / SFTP Operational
UAT (Testing) Operational
Bolt UAT (Testing) Operational
CardPointe Gateway UAT (Testing) ? Operational
CardPointe Desktop UAT (Testing) ? Operational
CoPilot UAT (Testing) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 24, 2021

No incidents reported today.

Sep 23, 2021
Completed - The scheduled maintenance has been completed.
Sep 23, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 07:03 EDT
Scheduled - Scheduled - On (Thursday, 9/23) From 7:00 a.m. to 10:00 a.m. ET, we will be performing maintenance to the Bolt UAT environment. During this time Bolt terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions. If you experience an issue, please follow your standard support and escalation procedures.
Sep 22, 10:50 EDT
Sep 22, 2021

No incidents reported.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021
Completed - The scheduled maintenance has been completed.
Sep 15, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 07:01 EDT
Scheduled - Scheduled - On Wednesday, 09/15/21 From 7:00 a.m. to 9:00 a.m. ET, we will be making updates to the CardConnect Gateway. This effort is to redeploy the production release previously scheduled for 9/11/21, which was postponed to resolve a technical issue encountered in the release. There is no anticipated impact to customers or transactions. If you experience an issue, please follow your standard support and escalation procedures.There is no anticipated impact to customers or transactions. If you experience an issue, please follow your standard support and escalation procedures.

Please see our Developer Center documentation on What's New for information on the upcoming changes: https://developer.cardconnect.com/cardconnect-api#whats-new
Sep 13, 18:01 EDT
Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021
Completed - The scheduled maintenance has been completed.
Sep 11, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 07:00 EDT
Scheduled - Scheduled - On Saturday, 09/11/21 From 7:00 a.m. to 9:00 a.m. ET, we will be making updates to the CardConnect Gateway. There is no anticipated impact to customers or transactions. If you experience an issue, please follow your standard support and escalation procedures.

Please see our Developer Center documentation on What's New for information on the upcoming changes: https://developer.cardconnect.com/cardconnect-api#whats-new
Sep 9, 21:49 EDT
Sep 10, 2021

No incidents reported.