All Systems Operational

Uptime over the past 90 days. View historical uptime.
BluePay Gateway Operational
CardPointe Desktop Operational
CardPointe Gateway Operational
CardPointe Hosted Payment Page (HPP) Operational
CardPointe Integrated Payments Operational
CardPointe Integrated Terminal Operational
CardPointe Integrated Terminal (Clover) Operational
CardPointe Mobile SDKs Operational
CardPointe + MICROS Operational
CardPointe Mobile Operational
CardPointe Retail Terminal Operational
CardSecure Operational
90 days ago
100.0 % uptime
Today
CoPilot Operational
Digital Merchant Processing Application Operational
iFrame Tokenizer Operational
Phone Support Operational
Processors Operational
ACH Payment Services by Fiserv Operational
American Express Operational
Chase Paymentech Salem Operational
Chase Paymentech Tampa Operational
Credorax Operational
DPS Operational
Elavon Operational
First Data Nashville Operational
First Data North Operational
First Data Omaha Operational
First Data RapidConnect Operational
First Data South Operational
Moneris Operational
PayPal Operational
ProfitStars Operational
Secure Exchange / SFTP Operational
SVS Operational
TSYS Operational
Vantiv Operational
Secure Exchange Operational
90 days ago
100.0 % uptime
Today
UAT (Testing) Operational
90 days ago
100.0 % uptime
Today
CardPointe Integrated Terminal UAT (Testing) Operational
CardPointe Gateway UAT (Testing) Operational
CardPointe Desktop UAT (Testing) Operational
CoPilot UAT (Testing) Operational
CardSecure UAT (Testing) Operational
90 days ago
100.0 % uptime
Today
Secure Exchange UAT (Testing) Operational
iFrame Tokenizer UAT (Testing) Operational
CardPointe + MICROS UAT (Testing) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

CoPilot and CardPointe Maintenance | UAT Apr 14, 2026 12:00-16:00 EDT

On Tuesday, April 14, 2025, from 12:00 PM to 4:00 PM ET, we will be performing maintenance on the CardPointe and CoPilot web applications in the UAT environment.

During this time, you may experience intermittent disruptions when attempting to access these applications in the UAT environment.

No impact to transactions or other services is anticipated.

If you encounter an issue, please follow your standard support escalation process.
Posted on Apr 10, 2026 - 09:12 EDT
Apr 11, 2026

No incidents reported today.

Apr 10, 2026
CardPointe Integrated Terminal Maintenance | Production
Completed - The scheduled maintenance has been completed.
Apr 10, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 06:00 EDT
Scheduled - On Friday, April 10, 2026, from 6:00 AM to 9:00 AM ET, we will be making updates to the CardPointe Integrated Terminal production environment.

During this time CardPointe Integrated Terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions.

If you encounter an issue, please follow your standard support escalation process.
Apr 8, 10:49 EDT
Apr 9, 2026

No incidents reported.

Apr 8, 2026
CardPointe Integrated Terminal Maintenance
Completed - The scheduled maintenance has been completed.
Apr 8, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 06:00 EDT
Scheduled - On Wed April 8th from 06:00 AM to 07:00 AM ET, we will be performing maintenance on the CardPointe Integrated Terminal production environment.

During this time CardPointe Integrated Terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions.

If you encounter an issue, please follow your standard support escalation process.
Apr 7, 21:49 EDT
Apr 7, 2026
CardPointe Integrated Terminal Maintenance | UAT
Completed - The scheduled maintenance has been completed.
Apr 7, 12:00 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 7, 10:50 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 09:00 EDT
Scheduled - On Tuesday, April 7, 2026, from 9:00 AM to 12:00 PM ET, we will be making updates to the CardPointe Integrated Terminal UAT environment. During this time CardPointe Integrated Terminals will disconnect and reconnect.

There is no other anticipated impact to customers or transactions.

If you encounter an issue, please follow your standard support escalation process.
Apr 3, 13:21 EDT
BluePay Gateway Maintenance
Completed - The scheduled maintenance has been completed.
Apr 7, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 23:00 EDT
Scheduled - On Monday April 6th 2026, from 11:00 PM to 12:00 AM EDT, we will be making updates to the BluePay Gateway. There is no anticipated impact to customers or transactions.

Changes include:
Wells Fargo direct to bank SFTP improvements.
Frost Bank direct to bank boarding validation improvements.
ACH Return Code R11 description update.
Start setting the ACH Payout and Backend ID value on Origin REJECT void transactions to the ID of the FIXER transaction that retrieved the funds from the merchant.
Remove non-numeric characters from merchant tax ID, merchant zip code and merchant phone number when settling on First Data North.
Apr 6, 11:02 EDT
Apr 6, 2026
Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026
CardPointe + MICROS | Maintenance
Completed - The scheduled maintenance has been completed.
Apr 1, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 10:30 EDT
Scheduled - On Wednesday, April 1, 2026, from 10:30 AM to 11:00 AM ET, we will be making updates to the
CardPointe +MICROS application. We do not anticipate any customer impact from this maintenance.

If you encounter an issue, please follow your standard support escalation process.
Mar 30, 10:06 EDT
Mar 31, 2026
CardPointe Unattended Maintenance | UAT
Completed - The scheduled maintenance has been completed.
Mar 31, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 02:00 EDT
Scheduled - On Tuesday, March 31, 2026, from 2:00 AM to 4:00 AM ET, we will be making updates to the CardPointe Unattended UAT environment.

There is no anticipated impact to customers or transactions.

If you encounter an issue, please follow your standard support escalation process.
Mar 27, 10:50 EDT
Mar 30, 2026

No incidents reported.

Mar 29, 2026
CardPointe Desktop Recurring Billing Maintenance
Completed - The scheduled maintenance has been completed.
Mar 29, 21:33 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 10:36 EDT
Scheduled - CardPointe Desktop Recurring Billing will be undergoing maintenance on March 29th, between 4AM-4PM EST. Billing Plans scheduled to for March 29th will process following completion of maintenance.
Mar 29, 10:35 EDT
Mar 28, 2026

No incidents reported.

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