CardConnect Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

CoPilot Operational

CardPointe Desktop Operational

CardPointe Integrated Payments Operational

CardPointe Integrated Terminal Operational

CardPointe Integrated Terminal (Clover) Operational

CardPointe Mobile SDKs Operational

CardPointe Retail Terminal Operational

CardPointe Mobile Operational

CardPointe Digital Application Operational

CardPointe Hosted Payment Page (HPP) Operational

CardPointe Gateway Operational

BluePay Gateway Operational

Processors Operational

American Express Operational

Chase Paymentech Salem Operational

Chase Paymentech Tampa Operational

DPS Operational

Elavon Operational

First Data Nashville Operational

First Data North Operational

First Data Omaha Operational

First Data RapidConnect Operational

First Data South Operational

Moneris Operational

PayPal Operational

ProfitStars Operational

SVS Operational

TSYS Operational

Vantiv Operational

Credorax Operational

Secure Exchange / SFTP Operational

UAT (Testing) Operational

CardPointe Integrated Terminal UAT (Testing) Operational

CardPointe Gateway UAT (Testing) Operational

CardPointe Desktop UAT (Testing) Operational

CoPilot UAT (Testing) Operational

iFrame Tokenizer Operational

CardPointe + Micros Operational

Phone Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 7, 2022

No incidents reported today.

Dec 6, 2022

No incidents reported.

Dec 5, 2022

No incidents reported.

Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

CardConnect.com Under Maintenance

Resolved - This incident has been resolved.
Nov 30, 11:26 EST

Update - Access to cardconnect.com and hosted partner pages has been restored; however, web form submissions remain temporarily unavailable. At this time, form submissions may appear to be successful, however the entries will not be saved and submitted.

Our team is working to resolve this issue.
Nov 21, 09:32 EST

Update - Please use CardPointe.com to access CardPointe, and CoPilot.CardPointe.com to access CoPilot
Nov 16, 10:02 EST

Investigating - CardConnect.com is currently undergoing maintenance. There is no production impact to CardPointe or CoPilot Applications.

Please use CardPointe.com during this time.
Nov 16, 09:54 EST

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

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