We will be conducting a trial run of the upcoming TLS Cipher Suite changes on the BluePay gateway during this maintenance window. This test will allow validation of the changes ahead of the final update. Please report any issues experienced during this window to bluepay-integration@fiserv.com. Technical details of the updates are available from the BluePay Gateway API section of Fiserv Developer Studio. This does not affect the CardPointe gateway. Posted on
Jun 04, 2026 - 17:57 EDT
Completed -
The scheduled maintenance has been completed.
Jun 7, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 06:00 EDT
Scheduled -
On Sunday, June 7th, 2026, from 6:00 AM EDT until 8:00 AM EDT, we will be performing maintenance on the CoPilot and CardPointe web applications.
During this time, the CoPilot and CardPointe web applications, including hosted application templates, Virtual Terminal, and CardPointe Mobile application may be temporarily unavailable.
We apologize for any inconvenience this may cause.
Jun 4, 15:19 EDT
Completed -
The scheduled maintenance has been completed.
Jun 4, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 06:00 EDT
Scheduled -
On Thursday, June 4th, from 06:00 AM to 07:00 AM ET, we will be performing maintenance on the CardPointe Integrated Terminal production environment.
During this time CardPointe Integrated Terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions.
If you encounter an issue, please follow your standard support escalation process.
Jun 3, 16:11 EDT
Resolved -
This incident has been resolved.
May 27, 13:16 EDT
Monitoring -
A fix has been implemented and we are monitoring results. All merchant funding should complete by tomorrow morning.
May 26, 11:29 EDT
Identified -
Please be advised, we have identified a funding delay which may affect batches settled between 05/22-05/25. This issue is currently under review.
Please note, this has no impact on the ability to process transactions.
May 26, 10:22 EDT
Completed -
The scheduled maintenance has been completed.
May 27, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 06:00 EDT
Scheduled -
On Wednesday, May 27th, from 06:00 AM to 07:00 AM ET, we will be performing maintenance on the CardPointe Integrated Terminal production environment.
During this time CardPointe Integrated Terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions.
If you encounter an issue, please follow your standard support escalation process.
May 26, 16:22 EDT
Completed -
The scheduled maintenance has been completed.
May 27, 00:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 23:00 EDT
Scheduled -
On Monday May 26th 2026, from 11:00 PM to 12:00 AM EDT, we will be making updates to the BluePay Gateway. There is no anticipated impact to customers or transactions.
Changes include: Web UI Authentication Updates Addition of merchant recurring billing status switch
May 26, 13:59 EDT