All Systems Operational
BluePay Gateway
?
Operational
CardPointe Desktop
Operational
CardPointe Gateway
Operational
CardPointe Hosted Payment Page (HPP)
Operational
CardPointe Integrated Payments
Operational
CardPointe Integrated Terminal
Operational
CardPointe Integrated Terminal (Clover)
Operational
CardPointe Mobile SDKs
Operational
CardPointe + Micros
?
Operational
CardPointe Mobile
Operational
CardPointe Retail Terminal
Operational
CardSecure
Operational
CoPilot
Operational
Digital Merchant Processing Application
Operational
iFrame Tokenizer
Operational
Phone Support
?
Operational
Processors
Operational
ACH Payment Services by Fiserv
Operational
American Express
Operational
Chase Paymentech Salem
Operational
Chase Paymentech Tampa
Operational
Credorax
Operational
DPS
Operational
Elavon
Operational
First Data Nashville
Operational
First Data North
Operational
First Data Omaha
Operational
First Data RapidConnect
Operational
First Data South
Operational
Moneris
Operational
PayPal
Operational
ProfitStars
Operational
Secure Exchange / SFTP
Operational
SVS
Operational
TSYS
Operational
Vantiv
Operational
Secure Exchange
Operational
UAT (Testing)
Operational
CardPointe Integrated Terminal UAT (Testing)
Operational
CardPointe Gateway UAT (Testing)
?
Operational
CardPointe Desktop UAT (Testing)
?
Operational
CoPilot UAT (Testing)
?
Operational
CardSecure UAT (Testing)
Operational
Secure Exchange UAT (Testing)
Operational
iFrame Tokenizer UAT (Testing)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
CardPointe Integrated Terminal Maintenance Apr 24, 2025 06:00-07:00 EDT
On Thursday, April 24th, from 06:00 AM to 07:00 AM ET, we will be performing maintenance on the CardPointe Integrated Terminal production environment.
During this time CardPointe Integrated Terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions.
If you experience an issue, please follow your standard support and escalation procedures.
Posted on Apr 22, 2025 - 14:23 EDT
During this time CardPointe Integrated Terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions.
If you experience an issue, please follow your standard support and escalation procedures.
Posted on Apr 22, 2025 - 14:23 EDT
CardPointe Integrated Terminal Maintenance Apr 25, 2025 06:00-07:00 EDT
On Friday, April 25th, from 06:00 AM to 07:00 AM ET, we will be performing maintenance on the CardPointe Integrated Terminal production environment.
During this time CardPointe Integrated Terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions.
If you experience an issue, please follow your standard support and escalation procedures.
Posted on Apr 22, 2025 - 14:25 EDT
During this time CardPointe Integrated Terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions.
If you experience an issue, please follow your standard support and escalation procedures.
Posted on Apr 22, 2025 - 14:25 EDT
BluePay Gateway Maintenance Apr 28, 2025 23:00 - Apr 29, 2025 00:00 EDT
On Monday, April 28th 2025, from 11:00 PM to 12:00 AM EDT, we will be making updates to the BluePay Gateway. There is no anticipated impact to customers or transactions.
The maintenance will include the following updates.
In BluePay website, add account identification to page titles.
In BluePay website Account Admin page, move Account ID to the top of the page.
Improvements to BluePay hosted payment page (SHPF) usage logging.
For First Data Omaha credit card processing, add a hard limit of 950 transactions maximum in a settlement. Automatic settlement of First Data Omaha at 900 transactions remains unchanged.
For First Data North credit card processing, recategorize the result message "CVV2 DECLINED" as a decline. It was previously categorized as an error.
Standardize ACH Description values PAYROLL and PURCHASE. If ACH Description PAYROLL or PURCHASE is used, it will be converted to upper case characters.
Limit ACH Description PAYROLL to only Doc Type/SEC Code Prearranged Payment and Deposit (PPD). Other Doc Type/SEC Code values will receive an error if used with ACH Description PAYROLL.
Update to ACH Risk monitoring.
Posted on Apr 22, 2025 - 10:56 EDT
The maintenance will include the following updates.
In BluePay website, add account identification to page titles.
In BluePay website Account Admin page, move Account ID to the top of the page.
Improvements to BluePay hosted payment page (SHPF) usage logging.
For First Data Omaha credit card processing, add a hard limit of 950 transactions maximum in a settlement. Automatic settlement of First Data Omaha at 900 transactions remains unchanged.
For First Data North credit card processing, recategorize the result message "CVV2 DECLINED" as a decline. It was previously categorized as an error.
Standardize ACH Description values PAYROLL and PURCHASE. If ACH Description PAYROLL or PURCHASE is used, it will be converted to upper case characters.
Limit ACH Description PAYROLL to only Doc Type/SEC Code Prearranged Payment and Deposit (PPD). Other Doc Type/SEC Code values will receive an error if used with ACH Description PAYROLL.
Update to ACH Risk monitoring.
Posted on Apr 22, 2025 - 10:56 EDT