All Systems Operational

Uptime over the past 90 days. View historical uptime.
BluePay Gateway Operational
CardPointe Desktop Operational
CardPointe Gateway Operational
CardPointe Hosted Payment Page (HPP) Operational
CardPointe Integrated Payments Operational
CardPointe Integrated Terminal Operational
CardPointe Integrated Terminal (Clover) Operational
CardPointe Mobile SDKs Operational
CardPointe + MICROS Operational
CardPointe Mobile Operational
CardPointe Retail Terminal Operational
CardSecure Operational
90 days ago
100.0 % uptime
Today
CoPilot Operational
Digital Merchant Processing Application Operational
iFrame Tokenizer Operational
Phone Support Operational
Processors Operational
ACH Payment Services by Fiserv Operational
American Express Operational
Chase Paymentech Salem Operational
Chase Paymentech Tampa Operational
Credorax Operational
DPS Operational
Elavon Operational
First Data Nashville Operational
First Data North Operational
First Data Omaha Operational
First Data RapidConnect Operational
First Data South Operational
Moneris Operational
PayPal Operational
ProfitStars Operational
Secure Exchange / SFTP Operational
SVS Operational
TSYS Operational
Vantiv Operational
Secure Exchange Operational
90 days ago
100.0 % uptime
Today
UAT (Testing) Operational
90 days ago
100.0 % uptime
Today
CardPointe Integrated Terminal UAT (Testing) Operational
CardPointe Gateway UAT (Testing) Operational
CardPointe Desktop UAT (Testing) Operational
CoPilot UAT (Testing) Operational
CardSecure UAT (Testing) Operational
90 days ago
100.0 % uptime
Today
Secure Exchange UAT (Testing) Operational
iFrame Tokenizer UAT (Testing) Operational
CardPointe + MICROS UAT (Testing) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

CardPointe Unattended Maintenance | UAT Jul 21, 2026 02:00-04:00 EDT

On Tuesday, July 21, 2026, from 2:00 AM to 4:00 AM ET, we will be making updates to the CardPointe Unattended UAT environment.

There is no anticipated impact to customers or transactions.

If you encounter an issue, please follow your standard support escalation process.
Posted on Jul 17, 2026 - 10:09 EDT

CoPilot Maintenance | Production Jul 21, 2026 21:00-23:00 EDT

On Tuesday, July 21, 2026 from 9:00 PM to 11:00 PM ET, we will be making updates to the CoPilot application. We do not anticipate any impact from this maintenance.

If you encounter an issue, please follow your standard support escalation process.
Posted on Jul 17, 2026 - 09:52 EDT

BluePay TLS Cipher Suite Updates 24 Hour Trial Run Jul 29, 2026 09:00 - Jul 30, 2026 09:00 EDT

We will be conducting a 24 hour trial run of the upcoming TLS Cipher Suite changes on the BluePay gateway during this maintenance window. This test will allow validation of the changes ahead of the final update. Please report any issues experienced during this window to bluepay-integration@fiserv.com. Technical details of the updates are available from the BluePay Gateway API section of Fiserv Developer Studio. This does not affect the CardPointe gateway.
Posted on Jul 10, 2026 - 14:37 EDT
Jul 19, 2026

No incidents reported today.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026
CardPointe Integrated Terminal Maintenance
Completed - The scheduled maintenance has been completed.
Jul 15, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 06:00 EDT
Scheduled - On Wednesday, July 15th from 06:00 AM to 07:00 AM ET, we will be performing maintenance on the CardPointe Integrated Terminal production environment.

During this time CardPointe Integrated Terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions.

If you encounter an issue, please follow your standard support escalation process.
Jul 15, 05:59 EDT
Jul 14, 2026
CardPointe + MICROS | Maintenance
Completed - The scheduled maintenance has been completed.
Jul 14, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 10:00 EDT
Scheduled - On Tuesday, July 14, 2026, from 10:00 AM to 11:00 AM ET, we will be making updates to the
CardPointe + MICROS application.

We do not anticipate any customer impact from this maintenance.

If you encounter an issue, please follow your standard support escalation process.
Jul 10, 09:58 EDT
Jul 13, 2026
CardPointe Reporting Delays
Resolved - This incident has been resolved.
Jul 13, 18:03 EDT
Monitoring - A fix has been implemented and we are monitoring results. Merchants who have submitted duplicate transactions should void duplicated items to prevent double funding of these transactions.
Jul 13, 12:05 EDT
Identified - Please be advised, some merchants may experience reporting errors within the CardPointe Desktop application.

Note: This is isolated to reporting only. Please do not attempt to re-run transactions.

We are currently working to resolve this issue.
Jul 13, 12:05 EDT
Jul 12, 2026
CardPointe Reporting Delays
Resolved - This incident has been resolved.
Jul 12, 14:02 EDT
Monitoring - A fix has been implemented and we are monitoring results. Merchants who have submitted duplicate transactions should void duplicated items to prevent double funding of these transactions.
Jul 12, 10:29 EDT
Investigating - Please be advised, some merchants may experience reporting errors within the CardPointe Desktop application.

Note: This is isolated to reporting only. Please do not attempt to re-run transactions.

We are currently working to resolve this issue.
Jul 12, 09:46 EDT
Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026
CardPointe + MICROS - Service Disruption
Resolved - This incident has been resolved.
Jul 9, 01:12 EDT
Monitoring - Merchants may experience a service disruption while using CardPointe + MICROS. We have implemented a fix and are monitoring results.
Jul 8, 16:35 EDT
BluePay Gateway Maintenance
Completed - The scheduled maintenance has been completed.
Jul 9, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 23:00 EDT
Scheduled - Scheduled
On Wednesday July 8th 2026, from 11:00 PM to 12:00 AM EDT, we will be making updates to the BluePay Gateway. There is no anticipated impact to customers or transactions.

Changes include:
Add additional logging to the BluePay Post (bp10emu), Daily Report 2 (bpdailyreport2) and Single Transaction Query (stq) APIs.
Improvements to ACH file transmissions.
Add acknowledgement file processing to Pathward Bank Direct to Bank ACH.
Add CardSecure tokens to CSV exports when a CardSecure token is available.
Jul 6, 14:28 EDT
Jul 8, 2026
Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

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