All Systems Operational

BluePay Gateway Operational
CardPointe Desktop Operational
CardPointe Gateway Operational
CardPointe Hosted Payment Page (HPP) Operational
CardPointe Integrated Payments Operational
CardPointe Integrated Terminal Operational
CardPointe Integrated Terminal (Clover) Operational
CardPointe Mobile SDKs Operational
CardPointe + MICROS Operational
CardPointe Mobile Operational
CardPointe Retail Terminal Operational
CardSecure Operational
90 days ago
100.0 % uptime
Today
CoPilot Operational
Digital Merchant Processing Application Operational
iFrame Tokenizer Operational
Phone Support Operational
Processors Operational
ACH Payment Services by Fiserv Operational
American Express Operational
Chase Paymentech Salem Operational
Chase Paymentech Tampa Operational
Credorax Operational
DPS Operational
Elavon Operational
First Data Nashville Operational
First Data North Operational
First Data Omaha Operational
First Data RapidConnect Operational
First Data South Operational
Moneris Operational
PayPal Operational
ProfitStars Operational
Secure Exchange / SFTP Operational
SVS Operational
TSYS Operational
Vantiv Operational
Secure Exchange Operational
90 days ago
100.0 % uptime
Today
UAT (Testing) Operational
90 days ago
100.0 % uptime
Today
CardPointe Integrated Terminal UAT (Testing) Operational
CardPointe Gateway UAT (Testing) Operational
CardPointe Desktop UAT (Testing) Operational
CoPilot UAT (Testing) Operational
CardSecure UAT (Testing) Operational
90 days ago
100.0 % uptime
Today
Secure Exchange UAT (Testing) Operational
iFrame Tokenizer UAT (Testing) Operational
CardPointe + MICROS UAT (Testing) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 29, 2026

No incidents reported today.

May 28, 2026
Completed - The scheduled maintenance has been completed.
May 28, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 02:00 EDT
Scheduled - On Wednesday, May 28, 2026, from 2:00 AM to 4:00 AM ET, we will be making updates to the CardPointe Unattended UAT environment.

There is no anticipated impact to customers or transactions.

If you encounter an issue, please follow your standard support escalation process.

May 26, 09:30 EDT
May 27, 2026
Resolved - This incident has been resolved.
May 27, 13:16 EDT
Monitoring - A fix has been implemented and we are monitoring results. All merchant funding should complete by tomorrow morning.
May 26, 11:29 EDT
Identified - Please be advised, we have identified a funding delay which may affect batches settled between 05/22-05/25. This issue is currently under review.

Please note, this has no impact on the ability to process transactions.

May 26, 10:22 EDT
Completed - The scheduled maintenance has been completed.
May 27, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 06:00 EDT
Scheduled - On Wednesday, May 27th, from 06:00 AM to 07:00 AM ET, we will be performing maintenance on the CardPointe Integrated Terminal production environment.

During this time CardPointe Integrated Terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions.

If you encounter an issue, please follow your standard support escalation process.

May 26, 16:22 EDT
Completed - The scheduled maintenance has been completed.
May 27, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 23:00 EDT
Scheduled - On Monday May 26th 2026, from 11:00 PM to 12:00 AM EDT, we will be making updates to the BluePay Gateway. There is no anticipated impact to customers or transactions.

Changes include:
Web UI Authentication Updates
Addition of merchant recurring billing status switch

May 26, 13:59 EDT
May 26, 2026
May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026
Completed - The scheduled maintenance has been completed.
May 21, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 06:00 EDT
Scheduled - On Thursday, May 21st, from 06:00 AM to 07:00 AM ET, we will be performing maintenance on the CardPointe Integrated Terminal production environment.

During this time CardPointe Integrated Terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions.

If you encounter an issue, please follow your standard support escalation process.

May 20, 14:44 EDT
May 20, 2026
Completed - The scheduled maintenance has been completed.
May 20, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 12:00 EDT
Scheduled - We will be conducting a trial run of the upcoming BluePay TLS Cipher Suite changes during this maintenance window. This test will allow validation of the changes ahead of the final update. Please report any issues experienced during this window to bluepay-integration@fiserv.com. Technical details of the updates are available from the BluePay Gateway API section of Fiserv Developer Studio.
May 18, 10:25 EDT
Completed - The scheduled maintenance has been completed.
May 20, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 02:00 EDT
Scheduled - On Wednesday, May 20, 2026, from 2:00 AM to 4:00 AM ET, we will be making updates to the CardPointe Unattended UAT environment.

There is no anticipated impact to customers or transactions.

If you encounter an issue, please follow your standard support escalation process.

May 18, 09:46 EDT
May 19, 2026
Completed - The scheduled maintenance has been completed.
May 19, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 10:30 EDT
Scheduled - On Tuesday, May 19, 2026, from 10:30 AM to 11:00 AM ET, we will be making updates to the
CardPointe + MICROS application. We do not anticipate any customer impact from this maintenance.

If you encounter an issue, please follow your standard support escalation process.

May 15, 08:21 EDT
May 18, 2026
Completed - The scheduled maintenance has been completed.
May 18, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 06:00 EDT
Scheduled - On Monday, May 18, 2026, from 6:00 AM to 9:00 AM ET, we will performing maintenance on the Secure Exchange Production environment.

During this time, SecureExchange may be unavailable. To prevent issues, please do not attempt to transmit files during this maintenance window.

If you encounter an issue, please follow your standard support escalation process.

May 14, 11:17 EDT
May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.