Clover Cardpointe Integrated Terminal Disruption
Monitoring - A fix has been implemented and we are monitoring results. Merchants experiencing issues should power cycle their device to validate the fix has been received.
May 20, 2025 - 17:04 EDT
Identified - The issue has been identified and a fix is being implemented.
May 14, 2025 - 18:50 EDT
Investigating - We are investigating a Clover Cardpointe Integrated Terminal disruption which may be impacting your
business. We are currently working to resolve this issue.
May 14, 2025 - 17:49 EDT
Uptime over the past 90 days. View historical uptime.
BluePay Gateway ? Operational
CardPointe Desktop Operational
CardPointe Gateway Operational
CardPointe Hosted Payment Page (HPP) Operational
CardPointe Integrated Payments Operational
CardPointe Integrated Terminal Operational
CardPointe Integrated Terminal (Clover) Operational
CardPointe Mobile SDKs Operational
CardPointe + Micros ? Operational
CardPointe Mobile Operational
CardPointe Retail Terminal Operational
CardSecure Operational
90 days ago
100.0 % uptime
Today
CoPilot Operational
Digital Merchant Processing Application Operational
iFrame Tokenizer Operational
Phone Support ? Operational
Processors Operational
ACH Payment Services by Fiserv Operational
American Express Operational
Chase Paymentech Salem Operational
Chase Paymentech Tampa Operational
Credorax Operational
DPS Operational
Elavon Operational
First Data Nashville Operational
First Data North Operational
First Data Omaha Operational
First Data RapidConnect Operational
First Data South Operational
Moneris Operational
PayPal Operational
ProfitStars Operational
Secure Exchange / SFTP Operational
SVS Operational
TSYS Operational
Vantiv Operational
Secure Exchange Operational
90 days ago
100.0 % uptime
Today
UAT (Testing) Operational
90 days ago
100.0 % uptime
Today
CardPointe Integrated Terminal UAT (Testing) Operational
CardPointe Gateway UAT (Testing) ? Operational
CardPointe Desktop UAT (Testing) ? Operational
CoPilot UAT (Testing) ? Operational
CardSecure UAT (Testing) Operational
90 days ago
100.0 % uptime
Today
Secure Exchange UAT (Testing) Operational
iFrame Tokenizer UAT (Testing) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 20, 2025

No incidents reported today.

Jun 19, 2025

No incidents reported.

Jun 18, 2025
Cardpointe Integrated Terminal Disruption
Resolved - This incident has been resolved.
Jun 18, 10:03 EDT
Investigating - We are investigating a terminal disruption which may be impacting your
business. We are currently working to resolve this issue.
Jun 17, 18:18 EDT
Jun 17, 2025
CardPointe Retail Terminal Maintenance | Production
Completed - The scheduled maintenance has been completed.
Jun 17, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 06:00 EDT
Scheduled - On Tuesday, June 17th, 2025, from approximately 06:00 AM to 07:00 AM EDT, we will be performing maintenance on the CardPointe Retail Terminal production environment.

There is no anticipated impact to customers or transactions.

If you experience an issue, please follow your standard support and escalation procedures.
Jun 16, 13:32 EDT
Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025
CardPointe Integrated Terminal Maintenance
Completed - The scheduled maintenance has been completed.
Jun 11, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 06:00 EDT
Scheduled - On Wednesday, June 11th, from 06:00 AM to 07:00 AM ET, we will be performing maintenance on the CardPointe Integrated Terminal production environment.

During this time CardPointe Integrated Terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions.

If you experience an issue, please follow your standard support and escalation procedures.
Jun 10, 15:46 EDT
Jun 10, 2025
BluePay Gateway Maintenance
Completed - The scheduled maintenance has been completed.
Jun 10, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 23:00 EDT
Scheduled - On Monday, June 9th 2025, from 11:00 PM to 12:00 AM EDT, we will be making updates to the BluePay Gateway. There is no anticipated impact to customers or transactions.

The maintenance will include:
ACH Notice of Change (NOC) processing update.
Preparation for support of additional Direct to Bank (D2B) ACH banks.
Jun 4, 18:18 EDT
Jun 9, 2025
CardPointe Integrated Terminal Maintenance | Production
Completed - The scheduled maintenance has been completed.
Jun 9, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 06:00 EDT
Scheduled - On Monday, June 9, 2025, from 6:00 AM to 9:00 AM EDT, we will be performing maintenance on the CardPointe Integrated Terminal production environment.

During this time CardPointe Integrated Terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions.

If you experience an issue, please follow your standard support and escalation procedures.
Jun 6, 13:50 EDT
Jun 8, 2025
CardPointe Integrated Terminal Maintenance | UAT
Completed - The scheduled maintenance has been completed.
Jun 8, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 11:00 EDT
Scheduled - On June 8th, from 11:00 AM to 01:00 PM ET, we will be making updates to the CardPointe Integrated Terminal UAT environment. During this time CardPointe Integrated Terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions. If you experience an issue, please follow your standard support and escalation procedures.
Jun 7, 10:17 EDT
Jun 7, 2025

No incidents reported.

Jun 6, 2025
CardPointe Integrated Terminal Maintenance | UAT
Completed - The scheduled maintenance is in progress
Jun 6, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 14:00 EDT
Scheduled - On Friday, June 6, 2025, from 2:00 PM until 4:00 PM EDT, we will be performing maintenance on the CardPointe Integrated Terminal UAT environment.

During this time, UAT terminals will disconnect and reconnect.

If you experience an issue, please follow your standard support escalation process.
Jun 6, 13:40 EDT
CardPointe Integrated Terminal Maintenance
Completed - The scheduled maintenance has been completed.
Jun 6, 17:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 16:15 EDT
Scheduled - On June 6th, from 4PM to 8PM ET, we will be making updates to the CardPointe Integrated Terminal UAT environment. During this time CardPointe Integrated Terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions. If you experience an issue, please follow your standard support and escalation procedures.
Jun 6, 16:07 EDT
CardPointe Integrated Terminal Application for Clover Terminals Maintenance | Production
Completed - The scheduled maintenance has been completed.
Jun 6, 13:37 EDT
Scheduled - We have released an update to the CardPointe Integrated Terminal Application for Clover Terminals to resolve the following issues:

- Receipt printing issues
- Terminal connection issues
- Illegible cardholder signatures
- Custom logo images not displaying
- App hangs on Welcome screen

Terminals will automatically download and install this update the next time they restart.

If you experience any issues, please follow your standard support escalation procedure.
Jun 5, 10:19 EDT
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