Resolved -
This incident has been resolved.
May 27, 13:16 EDT
Monitoring -
A fix has been implemented and we are monitoring results. All merchant funding should complete by tomorrow morning.
May 26, 11:29 EDT
Identified -
Please be advised, we have identified a funding delay which may affect batches settled between 05/22-05/25. This issue is currently under review.
Please note, this has no impact on the ability to process transactions.
May 26, 10:22 EDT
Completed -
The scheduled maintenance has been completed.
May 27, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 06:00 EDT
Scheduled -
On Wednesday, May 27th, from 06:00 AM to 07:00 AM ET, we will be performing maintenance on the CardPointe Integrated Terminal production environment.
During this time CardPointe Integrated Terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions.
If you encounter an issue, please follow your standard support escalation process.
May 26, 16:22 EDT
Completed -
The scheduled maintenance has been completed.
May 27, 00:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 23:00 EDT
Scheduled -
On Monday May 26th 2026, from 11:00 PM to 12:00 AM EDT, we will be making updates to the BluePay Gateway. There is no anticipated impact to customers or transactions.
Changes include: Web UI Authentication Updates Addition of merchant recurring billing status switch
May 26, 13:59 EDT
Completed -
The scheduled maintenance has been completed.
May 21, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 06:00 EDT
Scheduled -
On Thursday, May 21st, from 06:00 AM to 07:00 AM ET, we will be performing maintenance on the CardPointe Integrated Terminal production environment.
During this time CardPointe Integrated Terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions.
If you encounter an issue, please follow your standard support escalation process.
May 20, 14:44 EDT
Completed -
The scheduled maintenance has been completed.
May 20, 13:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 12:00 EDT
Scheduled -
We will be conducting a trial run of the upcoming BluePay TLS Cipher Suite changes during this maintenance window. This test will allow validation of the changes ahead of the final update. Please report any issues experienced during this window to bluepay-integration@fiserv.com. Technical details of the updates are available from the BluePay Gateway API section of Fiserv Developer Studio.
May 18, 10:25 EDT
Completed -
The scheduled maintenance has been completed.
May 19, 11:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 10:30 EDT
Scheduled -
On Tuesday, May 19, 2026, from 10:30 AM to 11:00 AM ET, we will be making updates to the CardPointe + MICROS application. We do not anticipate any customer impact from this maintenance.
If you encounter an issue, please follow your standard support escalation process.
May 15, 08:21 EDT