All Systems Operational
CoPilot Operational
CardPointe Desktop Operational
CardPointe Integrated Payments Operational
CardPointe Integrated Terminal Operational
CardPointe Integrated Terminal (Clover) Operational
CardPointe Mobile SDKs Operational
CardPointe Retail Terminal Operational
CardPointe Mobile Operational
CardPointe Digital Application Operational
CardPointe Hosted Payment Page (HPP) Operational
CardPointe Gateway Operational
BluePay Gateway ? Operational
Processors Operational
American Express Operational
Chase Paymentech Salem Operational
Chase Paymentech Tampa Operational
DPS Operational
Elavon Operational
First Data Nashville Operational
First Data North Operational
First Data Omaha Operational
First Data RapidConnect Operational
First Data South Operational
Moneris Operational
PayPal Operational
ProfitStars Operational
SVS Operational
TSYS Operational
Vantiv Operational
Credorax Operational
Secure Exchange / SFTP Operational
UAT (Testing) Operational
CardPointe Integrated Terminal UAT (Testing) Operational
CardPointe Gateway UAT (Testing) ? Operational
CardPointe Desktop UAT (Testing) ? Operational
CoPilot UAT (Testing) ? Operational
iFrame Tokenizer Operational
CardPointe + Micros ? Operational
Phone Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 7, 2022

No incidents reported today.

Dec 6, 2022

No incidents reported.

Dec 5, 2022

No incidents reported.

Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022
Resolved - This incident has been resolved.
Nov 30, 11:26 EST
Update - Access to cardconnect.com and hosted partner pages has been restored; however, web form submissions remain temporarily unavailable. At this time, form submissions may appear to be successful, however the entries will not be saved and submitted.

Our team is working to resolve this issue.

Nov 21, 09:32 EST
Update - Please use CardPointe.com to access CardPointe, and CoPilot.CardPointe.com to access CoPilot
Nov 16, 10:02 EST
Investigating - CardConnect.com is currently undergoing maintenance. There is no production impact to CardPointe or CoPilot Applications.

Please use CardPointe.com during this time.

Nov 16, 09:54 EST
Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.