CardConnect Status

All Systems Operational

CardPointe Gateway Operational

Bolt Operational

Bolt Clover Operational

Bolt Mobile SDK Operational

CardPointe Desktop Operational

CardPointe Mobile Operational

CardPointe Terminal Operational

CardPointe Hosted Payment Page (HPP) Operational

CardPointe Digital Application Operational

BluePay Gateway Operational

CoPilot Operational

Phone Support Operational

Processors Operational

American Express Operational

Chase Paymentech Salem Operational

Chase Paymentech Tampa Operational

DPS Operational

Elavon Operational

First Data Nashville Operational

First Data North Operational

First Data Omaha Operational

First Data RapidConnect Operational

First Data South Operational

Moneris Operational

PayPal Operational

ProfitStars Operational

SVS Operational

TSYS Operational

Vantiv Operational

Credorax Operational

Secure Exchange / SFTP Operational

UAT (Testing) Operational

Bolt UAT (Testing) Operational

CardPointe Gateway UAT (Testing) Operational

CardPointe Desktop UAT (Testing) Operational

CoPilot UAT (Testing) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 24, 2021

No incidents reported today.

Sep 23, 2021

Bolt UAT Maintenance

Completed - The scheduled maintenance has been completed.
Sep 23, 10:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 07:03 EDT

Scheduled - Scheduled - On (Thursday, 9/23) From 7:00 a.m. to 10:00 a.m. ET, we will be performing maintenance to the Bolt UAT environment. During this time Bolt terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions. If you experience an issue, please follow your standard support and escalation procedures.
Sep 22, 10:50 EDT

Sep 22, 2021

No incidents reported.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

Gateway Maintenance Update

Completed - The scheduled maintenance has been completed.
Sep 15, 09:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 07:01 EDT

Scheduled - Scheduled - On Wednesday, 09/15/21 From 7:00 a.m. to 9:00 a.m. ET, we will be making updates to the CardConnect Gateway. This effort is to redeploy the production release previously scheduled for 9/11/21, which was postponed to resolve a technical issue encountered in the release. There is no anticipated impact to customers or transactions. If you experience an issue, please follow your standard support and escalation procedures.There is no anticipated impact to customers or transactions. If you experience an issue, please follow your standard support and escalation procedures.

Please see our Developer Center documentation on What's New for information on the upcoming changes: https://developer.cardconnect.com/cardconnect-api#whats-new
Sep 13, 18:01 EDT

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

Gateway Maintenance Update

Completed - The scheduled maintenance has been completed.
Sep 11, 09:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 07:00 EDT

Scheduled - Scheduled - On Saturday, 09/11/21 From 7:00 a.m. to 9:00 a.m. ET, we will be making updates to the CardConnect Gateway. There is no anticipated impact to customers or transactions. If you experience an issue, please follow your standard support and escalation procedures.

Please see our Developer Center documentation on What's New for information on the upcoming changes: https://developer.cardconnect.com/cardconnect-api#whats-new
Sep 9, 21:49 EDT

Sep 10, 2021

No incidents reported.