Monitoring - A fix has been implemented and we are monitoring results. Merchants experiencing issues should power cycle their device to validate the fix has been received.
May 20, 2025 - 17:04 EDT
Identified - The issue has been identified and a fix is being implemented.
May 14, 2025 - 18:50 EDT
Investigating - We are investigating a Clover Cardpointe Integrated Terminal disruption which may be impacting your business. We are currently working to resolve this issue.
May 14, 2025 - 17:49 EDT
Resolved -
This incident has been resolved.
Jun 18, 10:03 EDT
Investigating -
We are investigating a terminal disruption which may be impacting your business. We are currently working to resolve this issue.
Jun 17, 18:18 EDT
Completed -
The scheduled maintenance has been completed.
Jun 17, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 06:00 EDT
Scheduled -
On Tuesday, June 17th, 2025, from approximately 06:00 AM to 07:00 AM EDT, we will be performing maintenance on the CardPointe Retail Terminal production environment.
There is no anticipated impact to customers or transactions.
If you experience an issue, please follow your standard support and escalation procedures.
Jun 16, 13:32 EDT
Completed -
The scheduled maintenance has been completed.
Jun 11, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 06:00 EDT
Scheduled -
On Wednesday, June 11th, from 06:00 AM to 07:00 AM ET, we will be performing maintenance on the CardPointe Integrated Terminal production environment.
During this time CardPointe Integrated Terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions.
If you experience an issue, please follow your standard support and escalation procedures.
Jun 10, 15:46 EDT
Completed -
The scheduled maintenance has been completed.
Jun 10, 00:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 23:00 EDT
Scheduled -
On Monday, June 9th 2025, from 11:00 PM to 12:00 AM EDT, we will be making updates to the BluePay Gateway. There is no anticipated impact to customers or transactions.
The maintenance will include: ACH Notice of Change (NOC) processing update. Preparation for support of additional Direct to Bank (D2B) ACH banks.
Jun 4, 18:18 EDT
Completed -
The scheduled maintenance has been completed.
Jun 9, 09:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 06:00 EDT
Scheduled -
On Monday, June 9, 2025, from 6:00 AM to 9:00 AM EDT, we will be performing maintenance on the CardPointe Integrated Terminal production environment.
During this time CardPointe Integrated Terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions.
If you experience an issue, please follow your standard support and escalation procedures.
Jun 6, 13:50 EDT
Completed -
The scheduled maintenance has been completed.
Jun 8, 13:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 11:00 EDT
Scheduled -
On June 8th, from 11:00 AM to 01:00 PM ET, we will be making updates to the CardPointe Integrated Terminal UAT environment. During this time CardPointe Integrated Terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions. If you experience an issue, please follow your standard support and escalation procedures.
Jun 7, 10:17 EDT
Completed -
The scheduled maintenance is in progress
Jun 6, 18:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 14:00 EDT
Scheduled -
On Friday, June 6, 2025, from 2:00 PM until 4:00 PM EDT, we will be performing maintenance on the CardPointe Integrated Terminal UAT environment.
During this time, UAT terminals will disconnect and reconnect.
If you experience an issue, please follow your standard support escalation process.
Jun 6, 13:40 EDT
Completed -
The scheduled maintenance has been completed.
Jun 6, 17:15 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 16:15 EDT
Scheduled -
On June 6th, from 4PM to 8PM ET, we will be making updates to the CardPointe Integrated Terminal UAT environment. During this time CardPointe Integrated Terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions. If you experience an issue, please follow your standard support and escalation procedures.
Jun 6, 16:07 EDT