All Systems Operational
Uptime over the past 90 days. View historical uptime.
BluePay Gateway
Operational
CardPointe Desktop Operational
CardPointe Gateway Operational
CardPointe Hosted Payment Page (HPP) Operational
CardPointe Integrated Payments Operational
CardPointe Integrated Terminal Operational
CardPointe Integrated Terminal (Clover) Operational
CardPointe Mobile SDKs Operational
CardPointe + Micros
Operational
CardPointe Mobile Operational
CardPointe Retail Terminal Operational
CardSecure Operational
90 days ago
100.0 % uptime
Today
CoPilot Operational
Digital Merchant Processing Application Operational
iFrame Tokenizer Operational
Phone Support
Operational
Processors Operational
ACH Payment Services by Fiserv Operational
American Express Operational
Chase Paymentech Salem Operational
Chase Paymentech Tampa Operational
Credorax Operational
DPS Operational
Elavon Operational
First Data Nashville Operational
First Data North Operational
First Data Omaha Operational
First Data RapidConnect Operational
First Data South Operational
Moneris Operational
PayPal Operational
ProfitStars Operational
Secure Exchange / SFTP Operational
SVS Operational
TSYS Operational
Vantiv Operational
Secure Exchange Operational
90 days ago
100.0 % uptime
Today
UAT (Testing) Operational
90 days ago
100.0 % uptime
Today
CardPointe Integrated Terminal UAT (Testing) Operational
CardPointe Gateway UAT (Testing)
Operational
CardPointe Desktop UAT (Testing)
Operational
CoPilot UAT (Testing)
Operational
CardSecure UAT (Testing) Operational
90 days ago
100.0 % uptime
Today
Secure Exchange UAT (Testing) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 1, 2023

No incidents reported today.

Sep 30, 2023
CardPointe Integrated Terminal Maintenance
Completed - The scheduled maintenance has been completed.
Sep 30, 09:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 07:00 EDT
Scheduled - On Saturday, September 30th, 2023 , from 7:00 AM to 9:00 AM ET, we will be making updates to the CardPointe Integrated Terminal production environment. There is no anticipated impact to customers or transactions. If you experience an issue, please follow your standard support and escalation procedures.
Sep 28, 17:14 EDT
Sep 29, 2023

No incidents reported.

Sep 28, 2023
CardPointe Integrated Terminal Maintenance
Completed - The scheduled maintenance has been completed.
Sep 28, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 06:00 EDT
Scheduled - On Thursday, September 28th, from 06:00 AM to 07:00 AM ET, we will be performing maintenance to the CardPointe Integrated Terminal production environment. During this time CardPointe Integrated Terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions. If you experience an issue, please follow your standard support and escalation procedures.

Please see our Developer Center documentation on What's New for information on the upcoming changes: https://developer.cardpointe.com/terminal-api#whats-new
Sep 26, 17:01 EDT
Sep 27, 2023
CardPointe Integrated Terminal Maintenance
Completed - The scheduled maintenance has been completed.
Sep 27, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 06:00 EDT
Scheduled - On Wednesday, September 27th, from 06:00 AM to 07:00 AM ET, we will be performing maintenance to the CardPointe Integrated Terminal production environment. During this time CardPointe Integrated Terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions. If you experience an issue, please follow your standard support and escalation procedures.

Please see our Developer Center documentation on What's New for information on the upcoming changes: https://developer.cardpointe.com/terminal-api#whats-new
Sep 25, 11:57 EDT
Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023
CardSecure | Maintenance Release
Completed - The scheduled maintenance has been completed.
Sep 23, 09:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 07:00 EDT
Scheduled - On Saturday, September 23rd, 2023, we will be making updates to the CardSecure Production environment from 7:00 AM to 9:00 AM ET. If you experience an issue, please follow your standard support and escalation procedures.

Please see our Developer Center documentation on What's New for information on the upcoming changes: https://developer.cardpointe.com/cardsecure-api#whats-new
Sep 21, 11:32 EDT
Sep 22, 2023

No incidents reported.

Sep 21, 2023
BluePay processing issue for Canadian Payroc merchants
Resolved - Payroc transaction processing continues work normally. The issue has been resolved.
Sep 21, 20:21 EDT
Monitoring - Payroc has resolved their issue. Transactions are now processing. We are continuing to monitor the transactions.
Sep 21, 16:57 EDT
Investigating - We are currently investigating the issue.
Sep 21, 15:07 EDT
Sep 20, 2023
CardPointe Integrated Terminal Maintenance
Completed - The scheduled maintenance has been completed.
Sep 20, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 06:04 EDT
Scheduled - On Wednesday, September 20, from 06:00 AM to 07:00 AM ET, we will be performing maintenance to the CardPointe Integrated Terminal production environment. During this time CardPointe Integrated Terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions. If you experience an issue, please follow your standard support and escalation procedures.

Please see our Developer Center documentation on What's New for information on the upcoming changes: https://developer.cardpointe.com/terminal-api#whats-new
Sep 18, 15:12 EDT
Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

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