Cardpointe Integrated Terminal Disruption

Incident Report for CardConnect

Resolved

This incident has been resolved.
Posted Jul 02, 2025 - 16:59 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 02, 2025 - 15:44 EDT

Identified

The issue has been identified and we are implementing a fix.
Merchants may be required to restart their device to re-connect to the CIT service.
Posted Jul 02, 2025 - 15:07 EDT

Investigating

The issue has been identified and we are implementing a fix.
Merchants may be required to restart their device to re-connect to the CIT service.
Posted Jul 02, 2025 - 15:05 EDT
This incident affected: CardPointe Integrated Payments (CardPointe Integrated Terminal).