INCIDENT: Hosted Payment Page Display Issue

Incident Report for CardConnect

Resolved

This incident has been resolved.
Posted May 13, 2025 - 16:13 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 13, 2025 - 14:05 EDT

Update

We are continuing to investigate this issue.
Posted May 13, 2025 - 13:38 EDT

Investigating

We have identified a display issue with the CardPointe Hosted Payment Page. We are currently investigating the issue.
Posted May 13, 2025 - 13:36 EDT
This incident affected: CardPointe Hosted Payment Page (HPP).