CardPointe/Copilot/Ingestate Disruption

Incident Report for CardConnect

Resolved

This incident has been resolved.

Posted Mar 16, 2024 - 08:45 EDT

Update

Issues have been resolved.

Posted Mar 16, 2024 - 08:44 EDT

Update

We are continuing to investigate this issue.

Posted Mar 16, 2024 - 07:59 EDT

Investigating

We are investigating a disruption to CardPointe/Copilot/Ingestate environments which may be impacting your business. We are currently working to resolve this issue.

Posted Mar 16, 2024 - 07:54 EDT

This incident affected: CardPointe Desktop and CoPilot.