INCIDENT: CardPointe Reporting Delays
Incident Report for CardConnect
Resolved
This incident has been resolved.
Posted Mar 25, 2024 - 16:02 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 24, 2024 - 22:21 EDT
Update
We are continuing to work on a fix for this issue.
Posted Mar 22, 2024 - 11:39 EDT
Update
We are continuing to work on a fix for this issue.
Posted Mar 22, 2024 - 08:12 EDT
Update
We are continuing to work on a fix for this issue.
Posted Mar 21, 2024 - 16:35 EDT
Update
We are continuing to work on a fix for this issue.
Posted Mar 21, 2024 - 12:20 EDT
Update
We are continuing to work on a fix for this issue.
Posted Mar 21, 2024 - 09:47 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 20, 2024 - 09:32 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 19, 2024 - 14:34 EDT
Identified
The issue has been identified and we are implementing a fix.
Posted Mar 19, 2024 - 13:52 EDT
Investigating
Please be advised, some merchants may notice reporting delays within CardPointe. Note:
This is isolated to reporting only. There may be a delay in CardPointe funding files and funding API.
Posted Mar 19, 2024 - 10:08 EDT
This incident affected: CardPointe Desktop.