Statement Outage for CardPointe (3/19/2023)

Scheduled Maintenance Report for CardConnect

Completed

The scheduled maintenance has been completed.

Posted Mar 19, 2023 - 03:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 19, 2023 - 01:00 EDT

Scheduled

Please be advised that on Sunday, March 19th, 2023 from 1:00 AM to 03:00 AM ET a service impacting maintenance will affect the CardPointe and CoPilot applications causing statements to be unavailable during this time.

There will be no impact to payment processing and gateway transactions (e.g. authorizations, captures, and funding of transactions), API integrations, devices (e.g. CardPointe terminals), and the CardPointe Hosted Payment Page (HPP).

Posted Mar 15, 2023 - 16:41 EDT

This scheduled maintenance affected: CardPointe Desktop, CardPointe Mobile, and CoPilot.