Network Maintenance | CardPointe and CoPilot Applications

Scheduled Maintenance Report for CardConnect

Completed

The scheduled maintenance has been completed.
Posted Oct 18, 2025 - 07:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 18, 2025 - 05:30 EDT

Scheduled

On Saturday, October 18th, from 5:30 AM to 7:00 AM EDT, we will be performing network maintenance for the following services:

- CardPointe Web Application
- CardPointe Mobile Application
- CoPilot

During this time, customers may experience intermittent service disruptions when accessing the CardPointe and CoPilot applications.
Posted Oct 13, 2025 - 16:24 EDT
This scheduled maintenance affected: CardPointe Desktop, CardPointe Hosted Payment Page (HPP), CardPointe Mobile, CoPilot, and Digital Merchant Processing Application.