Cardpointe Unattended Service Disruption

Incident Report for CardConnect

Resolved

This incident has been resolved.
Posted Nov 19, 2025 - 13:35 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 19, 2025 - 10:13 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 19, 2025 - 09:54 EST

Investigating

We are investigating a CardPointe Unattended service disruption which may be impacting your
business. We are currently working to resolve this issue.
Posted Nov 19, 2025 - 09:19 EST
This incident affected: CardPointe Integrated Payments (CardPointe Unattended).