CardPointe Retail Terminal Service Disruption

Incident Report for CardConnect

Resolved

This incident has been resolved.
Posted Feb 26, 2026 - 18:21 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 26, 2026 - 14:57 EST

Update

We are continuing to work on a fix for this issue.
Posted Feb 26, 2026 - 14:48 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 26, 2026 - 14:47 EST

Investigating

We are investigating a CardPointe Retail Terminal disruption which may be impacting your
business. We are currently working to resolve this issue.
Posted Feb 26, 2026 - 14:43 EST
This incident affected: CardPointe Retail Terminal.