All Systems Operational

BluePay Gateway Operational
CardPointe Desktop Operational
CardPointe Gateway Operational
CardPointe Hosted Payment Page (HPP) Operational
CardPointe Integrated Payments Operational
CardPointe Integrated Terminal Operational
CardPointe Integrated Terminal (Clover) Operational
CardPointe Mobile SDKs Operational
CardPointe + MICROS Operational
CardPointe Mobile Operational
CardPointe Retail Terminal Operational
CardSecure Operational
90 days ago
100.0 % uptime
Today
CoPilot Operational
Digital Merchant Processing Application Operational
iFrame Tokenizer Operational
Phone Support Operational
Processors Operational
ACH Payment Services by Fiserv Operational
American Express Operational
Chase Paymentech Salem Operational
Chase Paymentech Tampa Operational
Credorax Operational
DPS Operational
Elavon Operational
First Data Nashville Operational
First Data North Operational
First Data Omaha Operational
First Data RapidConnect Operational
First Data South Operational
Moneris Operational
PayPal Operational
ProfitStars Operational
Secure Exchange / SFTP Operational
SVS Operational
TSYS Operational
Vantiv Operational
Secure Exchange Operational
90 days ago
100.0 % uptime
Today
UAT (Testing) Operational
90 days ago
100.0 % uptime
Today
CardPointe Integrated Terminal UAT (Testing) Operational
CardPointe Gateway UAT (Testing) Operational
CardPointe Desktop UAT (Testing) Operational
CoPilot UAT (Testing) Operational
CardSecure UAT (Testing) Operational
90 days ago
100.0 % uptime
Today
Secure Exchange UAT (Testing) Operational
iFrame Tokenizer UAT (Testing) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

CoPilot Maintenance | Production Jan 20, 2026 21:00-23:00 EST

On Tuesday, January 20th, 2026, from 9:00 PM to 11:00 PM ET, we will be making updates to the CoPilot application. We do not anticipate any impact from this maintenance.

If you encounter an issue, please follow your standard support escalation process.

Posted on Jan 15, 2026 - 13:53 EST
Jan 18, 2026

No incidents reported today.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026
Resolved - This incident has been resolved. Recurring billing schedules scheduled between 12:00am and 09:17am CST were delayed and have all been executed. Recurring billing has been operating normally since the issue correction.
Jan 15, 15:22 EST
Update - All past due recurring billing schedules have been executed.
Jan 15, 11:53 EST
Monitoring - A fix has been implemented. The recurring system is currently executing the past due recurring billing schedules.
Jan 15, 10:28 EST
Investigating - We are currently investigating an issue that is preventing the BluePay Gateway's recurring billing system from executing recurring billing schedules. There is no impact on non-recurring transaction processing or creation of new recurring billing schedules.
Jan 15, 09:44 EST
Completed - The scheduled maintenance has been completed.
Jan 15, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 09:00 EST
Scheduled - On Thursday, January 15, 2026 , from 9:00 AM to 12:00 PM ET, we will performing maintenance on the SecureExchange UAT environment.

If you experience an issue, please follow your standard support and escalation procedures.

Jan 13, 16:06 EST
Jan 14, 2026

No incidents reported.

Jan 13, 2026
Completed - The scheduled maintenance has been completed.
Jan 13, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 02:00 EST
Scheduled - On Tuesday, January 13th, 2026, from 2:00 AM to 4:00 AM ET, we will be making updates to the CardPointe Unattended production environment. There is no anticipated impact to customers or transactions. If you encounter an issue, please follow your standard support escalation process.
Jan 9, 09:45 EST
Completed - The scheduled maintenance has been completed.
Jan 13, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 23:00 EST
Scheduled - On Monday January 12th 2025, from 11:00 PM to 12:00 AM EST, we will be making updates to the BluePay Gateway. There is no anticipated impact to customers or transactions.

Changes include:
Gateway User Interface Updates
Security Enhancements

Jan 8, 17:55 EST
Jan 12, 2026
Completed - The scheduled maintenance has been completed.
Jan 12, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 11:00 EST
Scheduled - On Monday, January 12, 2026, from 11:00 AM to 1:00 PM ET, we will be making updates to the CardPointe Gateway UAT environment. There is no anticipated impact to our live production environment.

IMPORTANT: If your business’s software or application is directly integrated with any of our products, we advise that you test transactions in our UAT environment within 24 hours of this scheduled maintenance period. This will help us improve your experience within the production environment.

See the CardPointe Gateway API Changelog for more information: https://developer.fiserv.com/product/CardPointe/docs/?path=docs/changelog/CardPointeGatewayAPI.md

If you encounter an issue, please follow your standard support escalation process.

Jan 9, 13:15 EST
Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026
Completed - The scheduled maintenance has been completed.
Jan 7, 10:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 10:00 EST
Scheduled - On Wednesday, January 7th, 2026, from 10:00 AM until 10:30 AM ET, we will be making updates to the CardPointe + MICROS application.

If you encounter an issue, please follow your standard support escalation process.

Jan 5, 11:24 EST
Jan 6, 2026
Completed - The scheduled maintenance has been completed.
Jan 6, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 10:00 EST
Scheduled - On Tuesday, January 6th, 2026 at 10:00 AM EST, we will be performing network infrastructure maintenance in the UAT environment.

If you experience any issues, please follow your standard support escalation process.

Jan 5, 10:35 EST
Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.