Fiserv ACH Boarding Issue
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 2025 - 13:39 EST
Investigating - We've identified an issue with Fiserv ACH on-boarding. Some merchants may experience a delay in account boarding for this product. Merchants currently registered should not experience any issues processing.
Nov 25, 2025 - 13:36 EST
Uptime over the past 90 days. View historical uptime.
BluePay Gateway Operational
CardPointe Desktop Operational
CardPointe Gateway Operational
CardPointe Hosted Payment Page (HPP) Operational
CardPointe Integrated Payments Operational
CardPointe Integrated Terminal Operational
CardPointe Integrated Terminal (Clover) Operational
CardPointe Mobile SDKs Operational
CardPointe + MICROS Operational
CardPointe Mobile Operational
CardPointe Retail Terminal Operational
CardSecure Operational
90 days ago
100.0 % uptime
Today
CoPilot Operational
Digital Merchant Processing Application Operational
iFrame Tokenizer Operational
Phone Support Operational
Processors Operational
ACH Payment Services by Fiserv Operational
American Express Operational
Chase Paymentech Salem Operational
Chase Paymentech Tampa Operational
Credorax Operational
DPS Operational
Elavon Operational
First Data Nashville Operational
First Data North Operational
First Data Omaha Operational
First Data RapidConnect Operational
First Data South Operational
Moneris Operational
PayPal Operational
ProfitStars Operational
Secure Exchange / SFTP Operational
SVS Operational
TSYS Operational
Vantiv Operational
Secure Exchange Operational
90 days ago
100.0 % uptime
Today
UAT (Testing) Operational
90 days ago
100.0 % uptime
Today
CardPointe Integrated Terminal UAT (Testing) Operational
CardPointe Gateway UAT (Testing) Operational
CardPointe Desktop UAT (Testing) Operational
CoPilot UAT (Testing) Operational
CardSecure UAT (Testing) Operational
90 days ago
100.0 % uptime
Today
Secure Exchange UAT (Testing) Operational
iFrame Tokenizer UAT (Testing) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 3, 2025

No incidents reported today.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

Unresolved incident: Fiserv ACH Boarding Issue.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025
CardPointe Integrated Terminal Maintenance
Completed - The scheduled maintenance has been completed.
Nov 20, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 06:00 EST
Scheduled - On Thursday, November 20th, from 06:00 AM to 07:00 AM ET, we will be performing maintenance on the CardPointe Integrated Terminal production environment.

During this time CardPointe Integrated Terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions.

If you encounter an issue, please follow your standard support escalation process.
Nov 19, 11:46 EST
Nov 19, 2025
CardPointe Desktop Maintenance | Production
Completed - The scheduled maintenance has been completed.
Nov 19, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 21:00 EST
Scheduled - On Wednesday, November 19, 2025 from 9:00 PM to 11:00 PM ET, we will be making updates to the CardPointe Desktop application. We do not anticipate any impact from this maintenance.

If you encounter an issue, please follow your standard support escalation process.
Nov 19, 10:22 EST
Cardpointe Unattended Service Disruption
Resolved - This incident has been resolved.
Nov 19, 13:35 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 19, 10:13 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 19, 09:54 EST
Investigating - We are investigating a CardPointe Unattended service disruption which may be impacting your
business. We are currently working to resolve this issue.
Nov 19, 09:19 EST
BluePay Gateway Maintenance
Completed - The scheduled maintenance has been completed.
Nov 19, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 23:00 EST
Scheduled - On Tuesday, November 18th 2025, from 11:00 PM to 12:00 AM EST, we will be making updates to the BluePay Gateway. There is no anticipated impact to customers or transactions.

Changes include:
First Data Nashville 8583 settlement communication update.
First Data North 8583 update to use "Spend Qual Indicator" from authorization response in settlement file.
Reducing possible BluePay gateway account statuses to "active", "inactive", "disabled" & "canceled".
Nov 14, 16:36 EST
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