CardSecure Maintenance | UAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 04, 2026 - 09:00 EST
Scheduled - On Wednesday, March 2, 2026, we will be making updates to the CardSecure UAT environment from
9:00 am to 3:00 pm ET. We do not anticipate any impact from this maintenance.

If you encounter an issue, please follow your standard support escalation process.
Mar 4, 2026 09:00-15:00 EST
Uptime over the past 90 days. View historical uptime.
BluePay Gateway Operational
CardPointe Desktop Operational
CardPointe Gateway Operational
CardPointe Hosted Payment Page (HPP) Operational
CardPointe Integrated Payments Operational
CardPointe Integrated Terminal Operational
CardPointe Integrated Terminal (Clover) Operational
CardPointe Mobile SDKs Operational
CardPointe + MICROS Operational
CardPointe Mobile Operational
CardPointe Retail Terminal Operational
CardSecure Operational
90 days ago
100.0 % uptime
Today
CoPilot Operational
Digital Merchant Processing Application Operational
iFrame Tokenizer Operational
Phone Support Operational
Processors Operational
ACH Payment Services by Fiserv Operational
American Express Operational
Chase Paymentech Salem Operational
Chase Paymentech Tampa Operational
Credorax Operational
DPS Operational
Elavon Operational
First Data Nashville Operational
First Data North Operational
First Data Omaha Operational
First Data RapidConnect Operational
First Data South Operational
Moneris Operational
PayPal Operational
ProfitStars Operational
Secure Exchange / SFTP Operational
SVS Operational
TSYS Operational
Vantiv Operational
Secure Exchange Operational
90 days ago
100.0 % uptime
Today
UAT (Testing) Under Maintenance
90 days ago
100.0 % uptime
Today
CardPointe Integrated Terminal UAT (Testing) Operational
CardPointe Gateway UAT (Testing) Under Maintenance
CardPointe Desktop UAT (Testing) Operational
CoPilot UAT (Testing) Operational
CardSecure UAT (Testing) Under Maintenance
90 days ago
100.0 % uptime
Today
Secure Exchange UAT (Testing) Operational
iFrame Tokenizer UAT (Testing) Operational
CardPointe + MICROS UAT (Testing) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 4, 2026

Unresolved incident: CardSecure Maintenance | UAT.

Mar 3, 2026
Cardpointe Integrated Terminal Disruption
Resolved - This incident has been resolved.
Mar 3, 10:00 EST
Monitoring - A fix has been implemented, we are monitoring the results. If your device is unable to reconnect, please power cycle the device to restore connectivity.
Mar 2, 16:57 EST
Identified - We have identified a CardPointe Integrated Terminal service disruption which may be impacting your business. Terminals should reconnect automatically. If your device is unable to reconnect, please power cycle the device to restore connectivity.
Mar 2, 16:04 EST
Mar 2, 2026
CardPointe Desktop Maintenance | Production
Completed - The scheduled maintenance has been completed.
Mar 2, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 21:00 EST
Scheduled - On Monday, March 2, 2026 from 9:00 PM to 11:00 PM ET, we will be making updates to the CardPointe Desktop application. We do not anticipate any impact from this maintenance.

If you encounter an issue, please follow your standard support escalation process.
Feb 26, 13:50 EST
Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026
CardPointe Retail Terminal Service Disruption
Resolved - This incident has been resolved.
Feb 26, 18:21 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 26, 14:57 EST
Update - We are continuing to work on a fix for this issue.
Feb 26, 14:48 EST
Identified - The issue has been identified and a fix is being implemented.
Feb 26, 14:47 EST
Investigating - We are investigating a CardPointe Retail Terminal disruption which may be impacting your
business. We are currently working to resolve this issue.
Feb 26, 14:43 EST
Feb 25, 2026
CardPointe Integrated Terminal Maintenance
Completed - The scheduled maintenance has been completed.
Feb 25, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 06:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Feb 23, 06:46 EST
Scheduled - On Wednesday, Feb 25th, from 06:00 AM to 07:00 AM ET, we will be performing maintenance on the CardPointe Integrated Terminal production environment.

During this time CardPointe Integrated Terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions.

If you encounter an issue, please follow your standard support escalation process.
Feb 19, 15:01 EST
Feb 24, 2026
CardPointe + MICROS | Maintenance
Completed - The scheduled maintenance has been completed.
Feb 24, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 10:00 EST
Scheduled - On, Tuesday, February 24, 2026 from 100:00 AM to 11:00 AM ET, we will be making updates to the
CardPointe +MICROS application. We do not anticipate any customer impact from this maintenance.

If you encounter an issue, please follow your standard support escalation process.
Feb 20, 15:23 EST
Secure Exchange PROD | Maintenance
Completed - The scheduled maintenance has been completed.
Feb 24, 10:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 08:30 EST
Scheduled - On Tuesday, February 24th, from 8:30 to 10:30AM ET, we will performing maintenance on the Secure Exchange PROD environment.

If you encounter any issues, please follow your standard support escalation procedure.
Feb 20, 07:26 EST
CardPointe Integrated Terminal Maintenance
Completed - The scheduled maintenance has been completed.
Feb 24, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 06:00 EST
Scheduled - On Tuesday, Feb 24th, from 06:00 AM to 07:00 AM ET, we will be performing maintenance on the CardPointe Integrated Terminal production environment.

During this time CardPointe Integrated Terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions.

If you encounter an issue, please follow your standard support escalation process.
Feb 19, 15:00 EST
CardPointe Unattended Maintenance | Production
Completed - The scheduled maintenance has been completed.
Feb 24, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 02:00 EST
Scheduled - On Tuesday, February 24, 2026, from 2:00 AM to 4:00 AM ET, we will be making updates to the CardPointe Unattended production environment. There is no anticipated impact to customers or transactions.

If you encounter an issue, please follow your standard support escalation process.
Feb 20, 15:59 EST
Feb 23, 2026
BluePay Gateway Hosted Payment Page Maintenance
Completed - The scheduled maintenance has been completed.
Feb 23, 14:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 14:00 EST
Scheduled - On Monday February 23rd 2026, from 1:00PM to 1:30PM CST, the BluePay gateway we will be archiving unused Hosted Payment Page templates. No impact is expected for transaction processing or active Hosted Payment Page templates.
Feb 13, 14:03 EST
Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026
CardPointe Reporting Delays
Resolved - This incident has been resolved.
Feb 20, 19:46 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 20, 19:46 EST
Identified - Please be advised, some merchants may notice reporting delays within CardPointe for transactions funded on 2/19. This is isolated to reporting only, transactions have processed and we are working to ensure statuses are updated. Please contact support at 877-828-0720 for additional questions regarding funding/transaction review.
Feb 20, 12:01 EST
Feb 19, 2026
BluePay Gateway Maintenance
Completed - The scheduled maintenance has been completed.
Feb 19, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 23:00 EST
Scheduled - On Wednesday February 18th 2026, from 11:00 PM to 12:00 AM EST, we will be making updates to the BluePay Gateway. There is no anticipated impact to customers or transactions.

Changes include:
Multi-factor Authentication outage recovery improvements.
Change maximum length of gateway Account Name from 32 characters to 256 characters.
Improvement of ACH Notice of Change lookups.
Improvement of Tamper Proof Seal logging.
Improvement of recurring billing to exclude evaluation of schedules with an archived template transaction.
Add the ability to search for transactions with Origin PAYOUT to the website transaction search.
Add Country to the transaction details page.
Feb 13, 11:36 EST
Feb 18, 2026
CardPointe Integrated Terminal Maintenance
Completed - The scheduled maintenance has been completed.
Feb 18, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 06:00 EST
Scheduled - On Wednesday, Feb 18th, from 06:00 AM to 07:00 AM ET, we will be performing maintenance on the CardPointe Integrated Terminal production environment.

During this time CardPointe Integrated Terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions.

If you encounter an issue, please follow your standard support escalation process.
Feb 17, 10:01 EST
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